Privacy Policy

imPRESS Foods is proud to market quality products for every age group. Our brand is first and foremost a family, which you are a part of. We want to protect the data of each member of our large family and maintain a climate of trust. We therefore assign great importance to the confidentiality of people who use our site, our various web pages and applications such as social networks and emails.

The following Privacy Policy outlines our information practices and the choices you, as a user, have regarding the collection and use of your information.

Data Collection

We may collect information about you (and the device you use to access our services) in a variety of ways:

  • You may directly provide information to us;
  • We may gather other information when you use or access our Services, or when you view our online advertisements;
  • You may authorize a third party, such as a social network service, to send us information.

In the event that we are unable to collect your information, you may not be able to receive our requested goods. You will find more details about the methods of collection below.

Information collected via social networks

If you access or use social networking services such as Facebook or Instagram, we may receive personal information about you that has been made available to those services, including information about your contacts on those services.

Some social networking services such as contests may allow the transmission of content from our services to your contacts or the removal of information about your contacts so that you can contact them through our services. Some social networking services also make it easier for you to register or login to our site or personalize your imPRESS experience.

Information we collect when you use or access our services, or when you view our online advertisements

When you view our online advertisements or you access our services, we may use web beacons or other technologies to collect information about your computer or device and your online activity. The following are examples of the information we may collect:

  • Device type (computer, tablet, mobile);
  • Browser type (Chrome, Safari…);
  • Operating system (Windows, Apple…);
  • IP addresses, MAC addresses, device ID… ;
  • Your interaction with our services (The links you click on on our site, the pages, articles you visit…);
  • Whether you open or forward our emails or click on elements within these emails.

Method of using this information

We may collect, hold and use personal information for the purposes listed below (unless otherwise required by law):

  • To communicate with you about our products, services and promotions. Please note that if you do not wish to receive marketing materials from us, you may notify us by emailing info@impressfoods.com;
  • To provide you with other information, services and products or other materials that you request or in which you may be interested;
  • To manage and improve our sites, products, and services offerings;
  • For our internal management purposes and to manage our relationship with you;
  • For other purposes which are reasonably necessary in connection with our ordinary functions and activities.

The following are some of the situations in which we may use your data:

  • Subscribing to our email mailing list;
  • Subscribing to a contest or promotion;
  • To create and manage your user account on our website;
  • To help us better understand our audience;
  • To enforce our Terms of Use, community regulations or other legal rights.

Please note that we will not use your data unless you expressly consent to receive such a communication from us. In addition, if you subscribe to our newsletter, you will always have the possibility to unsubscribe from our mailing list at any time.

Data retention method

We hold the information we collect in electronic and/or paper form, as long as it’s as long as necessary and as long as legally permitted. We delete information as soon as possible after your deletion request.

Cookies, Web Beacons and Similar Technologies use

imPRESS Foods and third parties that provide content and advertising with our services, may use cookies or similar technologies to facilitate website administration and navigation, to better understand your needs and improve our services; to determine and improve the advertising shown to you; and to provide you with a rich customer experience.

General description of “Cookies” and “Web beacons”

“Cookies” are small files that are placed on your computer or device when you visit a website. Cookies may be used to store a unique identification number tied to your computer or device so that you can be recognized as the same user across one or more browsing sessions, and across one or more sites.

Some cookies are essential in order to enable you to move around our Services and use its features, such as accessing secured areas.

Other cookies collect information about how visitors use the Services (for instance, which pages visitors go to most often, and if they get error messages from web pages). When combined with information collected when you register on a website, cookies allow us to welcome you back to the site or otherwise provide enhanced, more personal features.

Cookies may also be used on our behalf by third parties managing our advertising on other websites to enable us to learn which advertisements bring visitors to our sites and to otherwise improve or target our online advertising.

Most browsers accept cookies automatically, but can be configured not to do so or to notify the user when a cookie is being sent.

If you wish to disable cookies, refer to your browser help menu to learn how to disable cookies. Please note that if you disable cookies, you may be unable to access some customized features on our Services.

“Web beacons” and similar technologies are tiny or transparent images that, for example, allow us and third parties to count the number of users who have visited a particular web page or to access certain cookies. When you access a page containing a beacon, you establish a communication with a web server, which collects certain information about your computer or device. This information may include your IP address, browser type, operating system type, and identifiers that have been stored in cookies. We may use beacons on Services to count the number of visitors to our Services and to recognize users by accessing unique identifiers stored in cookies that we have set on their computers or devices.

Being able to access these identifiers enables us to provide a personalized experience on our Services. We may also include beacons in advertisements or in email messages to determine how these are acted on.

Disclosure of information to others

We may share the information we collect with the following types of entities located in Canada:

Service Providers and advisers. We may share information with third parties that provide services on our behalf and third parties that provide services to us. These parties may use the information solely in conjunction with the specific services they provide for us or to us. As in the example of a contest.

Other Parties when required by law or as necessary to protect our users and services. We also may disclose information to third parties in order to:

  • Protect our legal rights, as well as the rights of the users of our services or others;
  • Protect the safety and security of the services, our users, or others;
  • Investigate violations of law and to prevent fraud;
  • Comply with the law in any of the jurisdictions in which we do business, or if we are compelled to release information by a court of law or other person or entity with jurisdiction to compel production of such information, asked to respond to legal process or a request for co-operation by a government entity, whether or not legally required (depending on local law).

Other parties in connection with a corporate transaction. We reserve the right to disclose any information we have about you in the event that we sell, merge, or otherwise transfer all or a portion of our business or assets to a third party (or offer to do so), or in the unlikely event of a bankruptcy or similar event. Outside this context, we will not sell any lists of consumer contact information to unaffiliated companies for their marketing purposes.

Otherwise with your consent or as permitted by law. In addition to the sharing described or permitted by this Privacy Policy, we may share information about you with third parties whenever you consent to such sharing, or as permitted by law.

Third parties who provide content, advertising or functionality on our services

Some of the content, advertising, and functionality on our services may be provided by third parties who are not affiliated with us.

For example:

  • Some third parties may offer or monitor advertising, keep track of which advertisements users see, and evaluate how users respond. These third parties may use cookies, web beacons or similar technologies to provide these services.
  • We may enable you to share content on the services with others through social networking services such as Facebook and Instagram.

These third parties may collect or receive some information about your use of our services, including through the use of cookies, beacons, and similar technologies.

This information may be collected over time and combined with information collected across different websites and online services, where permitted by law.

One of the third parties that provides services to us is Google Inc. Like many websites, we use Google Analytics, a service that provides information about how many users visit our Services, when they visit, and how they navigate our Services. Google offers a browser add-on that enables users to opt out of having data about their visits reported to websites by Google Analytics. More information about the add-on is here.

Safeguarding Information

We are committed to keeping your interactions on imPRESS Foods services safe and secure. We have implemented administrative, technical, and physical measures intended to safeguard personal information in our custody and control against theft, loss, and unauthorized access, use, modification, and disclosure. Please note, however, that we cannot absolutely guarantee the security of any information you provide online; you provide it at your own risk.

User-Generated Content And Public Profile Features

Our Services may, from time to time, contain interactive areas where Services users might submit comments or other content (including information about the user that might be displayed in the user’s public profile within an online community) that may be visible to others. Users should be aware that when they voluntarily disclose personal information in content submitted for posting or publication, the information can be read and used by others. This may result in unsolicited messages from other posters or parties. We make no representations and undertake no obligations as to the security or use of information you voluntarily include when submitting content.

Send-To-A-Friend Tools

Our services may occasionally involve a request to send to a friend, such as for a referral or sharing a contest. This makes it easier for you to send information or content from our email services to your family or friends.

In order to address your email message, the application may ask you to input the recipient’s email address and/or similar information (including your email address).

This information is used by the application to address your message so that it can be properly sent. We may temporarily maintain a log of this information for troubleshooting and fraud-prevention purposes. In the event that we are offering you some form of referral award for encouraging an action on the part of the recipient (for example, if you are to earn a reward if the recipient chooses to register for one of our offerings after receiving the email from you), we may also retain the information as necessary to establish that the referral award was earned.

Children’s Privacy

Our services are not directed to children but to parents who buy for their children, as defined by the law. We will not knowingly solicit information from children. imPRESS Foods does not have any other services intended in whole or in part for children. imPRESS Foods takes special precautions to protect children’s privacy.

Anonymity And Pseudonyms

Where feasible, you may have the option of not identifying yourself or using a pseudonym when dealing with us unless we are required by law or a court/tribunal to deal with individuals who have identified themselves, or it is impractical for us to deal with you if you have not identified yourself.

Changes To Our Privacy Policy

We may change or replace this Privacy Policy at our sole discretion at any time. Please check back from time to time to ensure that you are aware of any updates or changes in this Privacy Policy. Your continued use of, or access to, our Services, as well as our handling of your information more generally, will be subject to the version of the Privacy Policy that is in force at the time of that use, access, or handling.

How To Make A Complaint About A Breach Of Your Privacy Rights

If you think we have breached our privacy obligations in dealing with your personal information, you may make a complaint by writing to us using our email contact info@impressfoods.com. We will endeavor to provide you with confirmation as to how we propose to deal with the complaint as soon as reasonably practicable. If you are not satisfied with our response to your complaint, then you may make a complaint to the relevant privacy regulatory body in Canada.

More Choices About Your Information

In addition to your right to be informed about our data practices, you have the right to request access to information we specifically hold about you and request that we rectify inaccuracies in that information (subject to certain exceptions under applicable law).

Depending on applicable law, you may also have the right to erasure, the right to restrict processing and withdraw your consent to future processing, the right to data portability, and the right to object to processing based on legitimate interests, for purposes of scientific/historical research, or direct marketing. If you would like to make a request pursuant to these rights, please contact our customer service department via the contact information provided below.

We may require you to verify your identity and specify what information you require before completing a request. There may be occasions when a request to access, obtain, modify or prevent the use of personal information we hold about you is denied. Such occasions would include, for example, where access to the information would have an unreasonable impact on the privacy of others

Need to contact us ?

If you have any questions or concerns about this Privacy Policy or about our collection, holding use or disclosure of your personal information, or if you would like to make a complaint in relation to your privacy, please contact us.

You may reach us by phone at 418-663-7477 or by email: info@impressfoods.com

Cookie notice

We use different types of cookies to run our Services, including some or all the types identified below.

Preference Cookies

Preferences cookies allow our Services to remember information, such your preferred language, that can be used to customize your experience on our Services. These cookies also can be used to provide you with information specific to your region, and may assist you in customizing our Services’ appearance. If these cookies are blocked or disabled, our Services may become less functional but should not be prevented from working.

Security Cookies

Security cookies are used to authenticate users, prevent fraudulent use of login credentials, and to protect user data from unauthorized access. If these cookies are blocked or disabled, our Services will not function properly.

Process Cookies

Process cookies help our Services deliver the functionality that you expect, such as by enabling you to access secure areas of our Services. If these cookies are blocked or disabled, our Services will not function properly.

Advertising Cookies

Advertising cookies are used by parties that are involved in serving other companies’ advertising on our sites, or that are involved in determining which of our advertisements (or other parties’ advertisements) to show you on third-party websites. These cookies collect information about your online activities, such as the advertisements you have seen or the websites or pages you have visited, in order to draw inferences about what advertising might be relevant to you. This information is then used to show you advertising that may be most relevant to you, including when you visit other websites not belonging to us. If these cookies are blocked or disabled, our Services may become less functional, but should not be prevented from working.

Session State Cookies

These cookies allow our Services to collect information about how you interact with our Services, including which pages you visit most often and if certain pages send you error messages. These cookies help us improve our services. If these cookies are blocked or disabled, our Services may become less functional, but should not be prevented from working.

Analytics Cookies

Analytics cookies collect information about the usage of our Services. We use these cookies to improve our Services by, for example, learning about the pages people visit most frequently. If these cookies are blocked or disabled, our Services should not be prevented from working.